Frequently Asked Questions

Which payment methods do you accept?

We accept all major credit cards as well as Visa and MasterCard debit cards.

What is your return policy?

All sales are final, however if you receive damage products we will replace them if the damage occurred  during transit. A photo receipt is required for replacement.

Do you offer gift cards?

Yes we do! Please email michelle@thecollectiveoakland.com

I am a subscriber, can I purchase an additional box as a gift?